FAQ

Frequently Asked Questions

Find Answers to Common Questions About Our Medical Centre Services and Facilities

Onsite Concerns

Do I need to book an appointment for onsite services?

While walk-ins are welcome, we recommend booking an appointment to minimize waiting times.

Is parking available at your location?

Yes, we provide free parking for all our onsite visitors.

What safety measures do you have in place for onsite visits?

We adhere to strict health protocols, including sanitization, mandatory masks, and social distancing.

Can I pay for services onsite?

Yes, we accept cash, credit/debit cards, and mobile transfers at our facility.

Online Concerns

Can I book services online?

Yes, you can conveniently book appointments and pay for services through our website.

How do I access my test results online?

Test results are securely uploaded to your account on our website. You will receive an email notification once they are ready.

What if I encounter issues during online booking?

Please contact our support team at medscreening@unilorinholdingslimited.com or call us at 08062105321.

Are online payments secure?

Absolutely. We use trusted payment gateways with SSL encryption to ensure the safety of your transactions.

Can I reschedule or cancel my appointment online?

Yes, simply log in to your account and navigate to the “Appointments” section to make changes.